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FAQ

Important

See also and be sure to download and read the items headed Personal Security and Terms and Conditions in the Downloads Section of this site. When registering with National CarShare you will be asked to confirm that you have read and accept to be bound by the contents of these documents.


Questions

  1. What are the insurance implications?
  2. How much should I pay / charge?
  3. Is it safe?
  4. I can't car share - I work shifts.
  5. Nobody in my office lives near me.
  6. What happens if I want to leave work earlier than usual?
  7. As a female, I wouldn't feel comfortable sharing a car with a man.
  8. I need my car at work so if I car share it means I will always be driving and the other person will be getting a free ride. Is that fair?
  9. I only work Fridays and Saturdays.
  10. I don't like driving and my husband drives me into work and picks me up.
  11. What happens if I didn't like the person I was car sharing with?
  12. Smokers / non smokers
  13. I couldn't possibly share with a complete stranger.

Answers

  1. What are the insurance implications?

    Most private vehicle insurance policies prohibit "use for hire or reward" or words to that effect. However, it is our understanding that car sharing under the NCS guidelines does not constitute "hire or reward". You will find a statement from the Association of British Insurers on this subject in the Downloads Section. In any event, we recommend that you inform your insurance company if you participate in car sharing as a driver, and a draft letter is also available in the Downloads Section - Insurance.

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  2. How much should I pay / charge?

    This is a matter between driver and passenger. You could share the fuel cost, you could agree a mileage rate based on your employer's or professional association's recommended rates. The whole concept of car sharing is that both parties benefit in one way or another, ideally equally, and the environment benefits as a whole.

    View the AA running cost tables

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  3. Is it safe?

    We have made NCS as safe as we can. The web site is a secure one, hosted on our own servers, and we require Members to lodge their personal details with us when they register. Please also read the document "Personal Security" in the Downloads Section.

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  4. I can't car share - I work shifts.

    There are nearly as many people who travel to and from work outside the 'usual' 9 to 5 time period as there are who work Mondays to Fridays 9 to 5. People employed in the retail business, public transport, emergency services, armed forces. The hotel and pub trade, post office workers, factory and warehouse workers, lorry drivers, hospital workers and many more. Remember with National CarShare you do not have to be going to and from work at the same time as another member. You can get a lift with one driver going to work and another when you go back home.

  5. Nobody in my office lives near me

    Maybe not, but the chances are that there is someone within walking distance of where you work who lives within walking distance of where you live.

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  6. What happens if I want to leave work earlier than usual?

    If you are the driver, just let the other person know so that they can arrange to leave work earlier or so they can search National CarShare to find another driver. If you are the passenger you can call the driver and search for an alternative lift.

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  7. As a female, I wouldn't feel comfortable sharing a car with a man.

    You don't have to - you can stipulate that you will only share with someone of your own sex.

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  8. I need my car at work so if I car share it means I will always be driving and the other person will be getting a free ride. Is that fair?

    Yes, if you are getting a financial contribution to your running costs from your passenger(s).

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  9. I only work Fridays and Saturdays.

    So do lots of other people. Also there are people who work on Fridays and there are people who work on Saturdays. You don't have to share a car with the same person all the time. Remember you do not have to work on the same days or to the same work pattern with one specific person to car share. You can car share with different people. You could for example go to work with one person on Friday, back with another and then on Saturday go to work with a third person and back with yet another person.

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  10. I don't like driving and my husband drives me into work and picks me up.

    You don't need to be a driver to be a Member. Your contribution will help the driver's pocket, and also save your husband a lot of unnecessary driving and save you money.

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  11. What happens if I didn't like the person I was car sharing with?

    As the driver you can avoid being matched with that person again by not responding to a lift they reply to or are looking for.

    As the passenger you just don't apply for lifts offered by that driver in the future.

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  12. Smokers / non smokers

    If you have preferences or strong feelings on this point you should discuss them with the prospective driver/passenger when you first contact them.

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  13. I couldn't possibly share with a complete stranger.

    Then perhaps car sharing is not for you! However, our contact and security procedures mean that the person you share with will not be a "complete" stranger, and, who knows, you might make a new friend.

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Note:

National CarShare's aim is not necessarily to create permanent or regular car-pooling 'relationships' but to create matches on a daily basis.

If you have any additional queries, comments or suggestions we should be pleased to receive them. You can contact us here: contact@nationalcarshare.co.uk


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